RPA is dead. Long live Integrated Automation Platforms


from automation analyst Phil Fersht from HFS Research, slightly dramatic but point is enterprises need more than just RPA for full automation - "most “RPA” engagements that have been signed are not for unattended processes, instead, most are attended robotic desktop automation (RDA) deployments. Attended RDA requires a loop of human and bot interplay to complete tasks. These engagements are not the pure form of RPA that we invented – they are a motley crew of scripts and macros applying add band-aids to messy desktop applications and processes to maintain the same old way of doing things."


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