What’s Been Lacking at Google’s Cloud? Enough Humans

www.wsj.com

starting with basics - predictable pricing, verticalized solution selling and more employees for sales and support - tech is great but large enterprises need to interface with people - "Mr. Kurian declined to provide specific figures but estimated his sales force is between one-10th and one-15th the size of sales forces at Amazon Web Services and Microsoft’s Azure, which don’t disclose such figures. Within two years, Mr. Kurian expects his sales staff to be about half their size."

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