This Email From Elon Musk to Tesla Employees Is a Master Class in Emotional Intelligence

Emotional intelligence, the ability to make emotions work for you instead of against you, is an essential quality of effective leaders. While Musk's opening words will prove touching to some, it's his promise to take action that is most powerful. To personally meet every injured employee and actually learn how to perform the task that caused that person's injury is remarkable for the CEO of any company.


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