Why Facebook and Twitter Can’t Be Trusted to Police Themselves


Speaking of Tristan Harris, here he is (with Renee DiResta) writing an op-ed in Politico:

we need to establish a third-party regulatory agency to make sure that social media platforms are actually following through on these policies—that they are being honest and proactive. When widespread manipulation of customers happens in other industries, regulatory bodies step in and mitigate the damage. The financial industry, for example, has the Financial Industry Regulatory Authority (FINRA), a private corporation, and the Securities and Exchange Commission (SEC), an independent government agency that was started after the market collapsed and caused the Great Depression. Even though social networks are, in a sense, the marketplace of ideas, no organization currently bears the responsibility for addressing large-scale systemic problems that affect them. It is no one’s responsibility to alert affected individuals to mass disinformation campaigns that target them with extraordinary precision.


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