Ten principles of design thinking that deliver business value

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As design thinking nears its 50th birthday, many companies still struggle to realize value from design. One of the ten best practices relates to the digital workplace and ESN:

Companies with a central, siloed design department (sometimes subsumed into marketing or R&D) generally performed less well financially than those that let designers off the leash and distributed design experts into cross-functional product-focused teams. 

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