Pareto Principle-Based User Research

industrious.info

By applying the Pareto Principle to user research, you can identify the top percentage of your product's usability issues and feature gaps, then jump in and fix them. Imagine if you could make a tiny code change, and vastly improve your product UX. Oftentimes, you can. In my case, the principle was startlingly accurate. Our research showed that 18% of our core product areas were causing 83% of our clients' frustrations

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