Trends That Will Impact the Future of Work After the Pandemic | Gartner Group

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  • Increase in remote work. Gartner analysis shows that 48% of employees will likely work remotely at least part of the time after the COVID-19 pandemic, compared to 30% pre-pandemic.
  • Expanded data collection. Increase in passive tracking of employees as their workforce has become remote, via methods like virtual clocking in and out, tracking work computer usage and monitoring employee emails or internal communications/chat. Employers to have more access to the health data of employees. E.g., employers will want to know if any of their employees have the COVID 19 antibodies.
  • Expansion of contingent workers. 32% of organizations are replacing full time employees with contingent workers as a cost-saving measure.
  • Emergence of new top-tier employers. As the labor market starts to return to normalcy, candidates will want to know how companies treated their workforce during the COVID-19 outbreak.
  • Shift from designing for efficiency to designing for resilience. Prior to the COVID-19 crisis, 55% of organizational redesigns were focused on streamlining roles, supply chains, and workflows to increase efficiency. This path has created fragile systems, prompting organizations to prioritize resilience as equally important as efficiency.
  • Increase in organizational complexity. Across the next several months there will be an acceleration of M&A, nationalization of companies, and bigger companies becoming even bigger. This rise in complexity will create challenges for leaders as operating models evolve. 

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