Understanding the Need for NLP in Your Chatbot

chatbotsmagazine.com

As chatbots have become more and more prevalent over the past few years, they have predominantly functioned as scripted, linear conversations where the chatbot’s output is predetermined. For most cases, this works just fine. However, chatbots are capable of much more than this. With the introduction of Natural Language Processing (NLP), developers are now able to truly put the “chat” in chatbot.

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