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Mobile business and productivity apps see 7.1 billion downloads in 2020

The research also revealed that work-from-home orders didn’t just impact the volume of downloads, they also changed the type of apps people installed. In 2019, the chart was dominated by perennial products such as WhatsApp Business, Gmail, Chrome and Microsoft Word. However, the top three apps of 2020 – Zoom Cloud Meetings, Google Meet and Microsoft Teams – all enabled video calling. Not one of these three appeared in the top 20 business or productivity apps by downloads in 2019.


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