5 tips to humanize your chatbot | VentureBeat

venturebeat.com

As today’s companies face an increasingly impossible demand for perfect service 24 hours a day, 7 days a week, chatbots become even more compelling. Most companies agree that chatbots are a new “must” — but the next question becomes: How? How can companies leverage chatbot technology to enhance their relationship with customers? Answer: Don’t just make a chatbot. Make a dynamic chatbot that is an extension of your brand.

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