Salesforce develops natural language processing model that performs 10 tasks at once

Modern techniques in natural language processing (NLP), a branch of artificial intelligence that helps computers interpret human language, are capable of surprising nuance. One example is Facebook’s new NLP integration for Pages, which can automatically ingest the text from a business’ Facebook Page and spit out answers to common questions from customers. But even cutting-edge NLP algorithms share a problem: They’re highly optimized for a specific task.


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