Why your Chatbot needs to Care about Context


As humans we use context so seamlessly we barely even notice. We automatically know how to adjust conversation for a noisy environment or for different people. We can sift between different meanings of the same word and pick the right one instantaneously. Chatbots come with no automatic knowledge of how to use context, but since we as humans do, it is possible for us provide them with the information and tools they need to be able to use context powerfully. Let’s explore how we can do that.


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