It looks like OYO's US expansion hasn't started well

"Skift recently visited, talked on the phone, or exchanged emails with nine hotel owners, general managers, or properties in the United States who’ve recently transitioned their hotels to OYO. Several complained that the OYO-mandated property management system frequently didn’t work or has poor functionality, gives properties no ability to set room rates, offers little control over modifying or handling reservations, and leads to overbookings and poor customer service."

Related: OYO's Japan V with SoftBank kicked off with an initial 100 properties link


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