Evonik optimizes customer support service with Adtance - RealWear (via Barcotec)

realwear.at

"Evonik Industries AG is a global leader in speciality chemicals and is represented with production facilities in 26 countries. This makes it a challenge to provide the knowledge of experts at locations worldwide and to guarantee fast service. The experts with the required, specific knowledge are often not located directly at the source of error and have to travel to solve the problem. In the meantime, production facilities break down and work is interrupted until the expert has solved the problem on site. This costs time and money. - Barcotec

Note - Evonik will be speaking at RealWear Connect.

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