Want to Learn How Things Really Work at Your New Job? Talk to the People at the Bottom

Reading time: 6mins

This article by Sachin Waikar at Standford Business won't surprise those of you who have studied lean. One lean management practice is the "Go to the gemba" (or place of work) because there's nothing like understanding culture that seeing it play out (and how it's often different from stated company culture). An important insight if you're trying to understand or change culture.