AI adoption proves its worth, but few scale impact

Most companies report measurable benefits from AI where it has been deployed; however, much work remains to scale impact, manage risks, and retrain the workforce.

AI high performers tend to engage in value-capturing practices. [...] These include, among others, aligning business, analytics, and IT leaders on the potential value at stake from AI across each business domain; investing in talent, such as translator expertise; and ensuring that business staff and technical teams have the skills necessary for successful scaling.


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