Hiver | Turn Gmail into a Help Desk

hiverhq.com

I'm looking for a simple way to scale up our customer support ticketing without making it overly complicated (we used to use Zendesk and I hated having to leave my inbox all the time). Hiver seems kind of neat, I've just started playing with it. It gives you team inboxes, assignment, shared labels, shared drafts and more, all within your Gmail or G Suite inbox.

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