CIOs Crack Open the ‘Black Box’ of Tech Productivity

great read on how CIOs are using data to track efficiency and nice mention of portfolio co Pinpoint Software as SVP tech at comments on the value - Data is critical to the way enterprise technology executives run their divisions, but it wasn’t always easy to get. “Before, it was a black box,” said Niraj Nagrani, senior vice president for product and technology at genealogy website Ancestry. 


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