The All Too Common Challenges with Open Source, Custom Ecommerce Website Design

www.business2community.com

While this post talks about "open source software", the real insight is about looking after your code base, whether that be home-brewed or off-the-shelf. I've seen a couple of cases where the back-end of seemingly successful companies is so antiquated through lack of iteration, mistakes (both human and technical) can often occur. Make software do what it is good at, leaving the humans to add the personal touch e.g. copy writing.

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