How are you transforming your business inside out?

Leah Ryz shares her thoughts on where transformation is impacting most - for a lot of brick and mortar stores now. "They are going downhill because they're not getting customer experience right, and my feeling is that if some businesses don't start making more of an effort and really getting up to speed with how things need to be, with the consumer, and with the users who are demanding and a moving bunch, they will also go in the same way." See the next item for proof!


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