Net Promoter Score and Survey Analysis in SQL

periscopedata.com

NPS data is very useful when combined with the rest of your data in your warehouse! I've recently gotten a chance to play with NPS-based customer segmentation and from what I've seen, NPS is extremely predictive of future customer behavior. This article is an awesome resource for playing around with NPS data in SQL. 

If you're looking to load NPS data into your warehouse, check out the Wootric Singer Tap.

Read more...
Linkedin Revue

Want to receive more content like this in your inbox?