At Work, a Respectful Culture Is Better Than a Nice One — Quartz at Work

work.qz.com

"Nice" cultures miss ideas, fail to resolve real conflict, have baked-in inefficiencies.  But "brutally honest", often a response to "nice", is as bad.  Respect, connection and caring - hard to do, but they work.

"Good as it feels, this emphasis on niceness leads to poor decision-making and low levels of creativity by limiting the number of inputs a group will consider"

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