Webinar: How FREE NOW(ex mytaxi) became a data-driven customer service team | LinkedIn

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"We're getting everybody to be data-driven and to own their data; we've turned managers into analysts and empowered them to do their own digging and drive performance". Join us for 30 minutes as we speak to FREE NOW about how they centralized their customer service organization and became a data-driven team! We'll be discussing: ✅ Centralization ✅ Empowering managers to take control of performance ✅ Sharing knowledge and feedback through smarter QA.

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