How to Drive Effective Data Science Communication with Cross-Functional Teams

doordash.engineering

Analytics teams focused on detecting meaningful business insights may overlook the need to effectively communicate those insights to their cross-functional partners who can use those recommendations to improve the business.

That made me lol. What I read there: "some of y'all are pretty terrible at talking about your work." This is a true statement, and it's not because data people are hopelessly bad communicators, but because communicating about data is actually hard. It requires navigating multiple levels of granularity, having tremendous empathy for the listener, and actually prioritizing it against other alternative uses of time.

Important post, if a little dry.

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