Make Operations your secret weapon - Here's how

firstround.com

"Kozlowski is part of a new crop of COOs who are harnessing know-how from a range of roles to create systems that elevate the entire company.....“We’re all familiar with tech operations, but what COO really means, is business operations: how you operate your business, think about strategy, and move the business forward in growth,” Kozlowski says. “The COO role is custom to every company and requires deep self-awareness from the CEO and founder to outline the specific skills and qualities they need in a partner.”

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