App Fatigue: Chatbots to the Rescue – Chatbots Magazine

chatbotsmagazine.com

In recent years, messaging apps have not only become the #1 place where people communicate, they’ve also emerged as major e-commerce platforms. From WeChat in China to Facebook Messenger in the US and Europe, billions of users use messaging platforms daily not just to chat, but to shop and get stuff done. You can quickly plan and book travel on HipMunk’s intuitive Messenger app, buy concert tickets on Ticketmaster Assistant, bank with American Express and turn your family vacation photos into personalized gifts with Zebra Instant. Let’s look at the four main reasons why chat apps are replacing many mobile apps.

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