Bots and AI will drive a second wave of fragmentation and disruption [2017]

chatbotsmagazine.com

Chat applications are becoming a mainstream trend and our preferred way of interacting with colleagues, friends and family. From the early days of SMS to the favorite snaps of our children, real-time online conversations are everywhere and here to stay. The acquisition of WhatsApp by Facebook in 2014 for a hefty $19 Billion price tag looks more and more as a brilliant move and not a foolish one, asTechCrunch noticed it one year later. Instagram’s acquisition in 2012 for a cheap $1 Billion now seems even smarter, not only to grow the audience and the revenues but also as a magnet for digital talents and ambitious entrepreneurs.

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