The Efficiency Delusion

"But efficiency isn’t always value neutral. Placing efficiency over other values can be a mistake — a lapse in ethical, political, personal, or professional judgment. Some human or civic interactions thrive when they’re deliberate and erode when they’re sped up. There’s a great quote that’s been attributed to Virginia Woolf — “Efficiency cuts the grass of the mind to its roots” — though, alas, we can’t find any evidence that it was Woolf who actually said this. But the sentiment rings true and the expression is so beautiful that we wish she did put things this way. We believe that if technology can make some aspect of our lives more efficient, we’ll get back free time. Instead, we often to have to recalibrate what we do"


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