This article resonated with me.
"A firm that attempts to serve a broad swath of markets with a “complete” set of offerings has a cluttered business strategy."
Many firms I speak with want to streamline & automate, but technology is just one component. The secret to streamlining is in your business model.
This a great piece on how you should be intentional about simplifying your business model in order to streamline your whole operation.Read more...