When design friction is a good thing

uxdesign.cc

As any Behavior Science enthusiast understands, reducing/removing 'friction' is a very effective tool to address the intention-action gaps that many of us face in our daily lives. However, in this interesting article, the authors argue that there are instances where design friction is not only needed but is actually a good thing that increases the effectiveness of the product. Read the article to find out more.

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