Post Office scandal reveals a hidden world of outsourced IT the government trusts but does not understand

theconversation.com

Reading time: 5mins

Although I could have included this article in the following section on Org/Process, I've included this in the tech system because it provides a good reminder that software systems (regardless of who's guiding product or requirement choices) have real-world consequences and all technical folk contributing must consider the impact. This covers a lot of the failures in UK IT outsourcing (39 people falsely convicted of fraud) and I'm sure the UK is not the only country to suffer from this.

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